HR Webinar
Can't we all just get along? - Conflict Management
Conflict is a natural occurrence. It may arise when people with differing opinions and objectives misunderstand or lack respect for one another. Resolving conflict requires the use of many tools, the most important is effective communication.
The average employee will spend 4+ hours per week dealing with conflict. These valuable hours are wasted on things like gossiping, protecting turf, retaliating, recruiting people to one side or the other, planning defenses and navigating drama. This means an employer with 15 workers could lose as much as 60 hours of productivity each week.
Sometimes employees will avoid conflict by leaving the company in hopes of working for an employer who values culture and prevents a toxic workplace. This only furthers the argument on why managing conflict is crucial to the success of your business.
*The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
*This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP, and 1 recertification HRCI credit.
Tuesday, April 10
10 aM
FREE
Attendees of this webinar will learn:
How to create an environment that empowers employees to bring their challenges to leadership.
Steps on preparing for and conducting a crucial and difficult conversation that yields results.
Tips for managing the aftermath of resolved conflicts. How to get the team or employees back on track.